Simplyhealth and Health Assured offer free counselling helpline to anyone affected by Ocado warehouse fire in Andover

A major incident was declared after the fire started at the warehouse on the Walworth Business Park in the early hours of Tuesday morning. Nearby homes were evacuated and families were given temporary accommodation at a local school.

Sarah Greenaway, Head of Community Impact at Simplyhealth
This fire was a traumatic local incident that is likely to have an impact on the local community for many months to come. We have 750 employees based in Andover and as an organisation that was founded in support of local communities, we want to do whatever we can to help people access the support they need. We provide counselling in partnership with Health Assured and it is only right to offer this free of charge to anyone in the community who has been affected by this devastating fire.
Sarah Greenaway, Head of Community Impact at Simplyhealth
Our sympathies are with the local community that has been affected by the fire. Around 200 firefighters were sent to tackle the blaze. We’re inspired by the resilience and courage displayed by residents and the hundreds of firefighters who contained the blaze and we are here to provide support to those looking to understand the impact of this traumatic event.

A crisis or traumatic event can trigger overwhelming emotional responses that can have a lasting impact on communities. Health Assured’s 24/7 free crisis helpline offers professional emotional support to anyone in crisis. When calling the crisis line, individuals receive crisis counselling support or legal advice and signposting. Anyone affected by the fire in Andover can reach the free crisis support line at 0800 783 8390.
David Price, Chief Executive Officer of Health Assured

Simplyhealth and Health Assured are working together to provide a free 24/7 crisis helpline. Anyone affected by the fire can call 0800 783 8390 quoting HA104123. The line will be open for three weeks and individuals aged 16 or over will be able to talk to a counsellor or legal advisor.