Simplyhealth use their telephone skills for a good cause
Health insurance provider Simplyhealth has pledged support of a different kind to Macmillan Cancer Support by donating its contact centre’s staff, time and skillset. Instead of donating money, teams from its contact centre in Leeds will be making calls to runners taking part in the Leeds 10k marathon on 20 July 2014.
For two weeks Simplyhealth employees will be making nearly 300 phone calls to individuals preparing for the race to thank them for signing up, making sure they received their fundraising packs and to wish them luck. The partnership is through Talentpledge, a new charity that connects businesses and good causes across the UK.
“We are so delighted that the team at Simplyhealth are donating their time and skill to Macmillan in this way. The Leeds 10k is one of our biggest events and raised a staggering £64,000 last year to help us reach more local people affected by cancer. This money makes such a massive difference which is why all of our runners truly deserve a personal good luck message from us and we are so grateful that Simplyhealth are enabling us to be able to do this. We cannot thank them enough.”
“Macmillan approached me to find a company who would be willing to make calls before the race. I immediately thought of Simplyhealth as they have such a strong focus on customer service, as well as being well known for giving back to its communities. I am over the moon to be able to match the two organisations, and am very grateful to the team at Simplyhealth.”
“When we were contacted by Talentpledge to support Macmillan in this way, we instantly saw this as a great fit. It’s an opportunity for us to support a charity in a different way using the skillset and talents of our call centre employees. At Simplyhealth, we pride ourselves on the service we offer our customers through our UK based call centres, so why not use this for our charitable giving. We will be making the calls outside of office hours so this won’t impact on the service we offer our customers. And while this type of support is new for Simplyhealth and a pilot for the organisation, it’s something we hope to repeat in the future.”
Simplyhealth has active community funds in four of its locations, Andover, Bristol, Leeds and Manchester, which exist to support charities and organisations in the local community. Visit Simplyhealth’s Facebook page www.facebook.com/simplyhealthuk to find out more on how the company works with local and national charities